• FREE DELIVERY – UK Mainland £80 and over

  • 25% OFF SELECTED LOHO SHOES

  • NEXT DAY UK DELIVERY (order before 1pm)

Returns and Exchanges

BIGFOOTSHOES DELIVERY AND RETURNS

UK DELIVERY

FREE NEXT DAY delivery to UK Mainland on orders of £80 and over.

  1. STANDARD DELIVERY £4.50*

    Delivery is via Royal Mail Second Class Signed For and usually takes 2-3 working days. This is not a trackable service.

  2. NEXT DAY DELIVERY £6.50*

    A fully trackable Signed For service via  www.parcelforce.com. Orders placed before 1pm will be dispatched the same day for Next Working Day delivery.

    As this is a trackable service you will receive an email when your order is dispatched. This will confirm the tracking number and you can check the progress of your delivery on www.parcelforce.com

    Please note we do not dispatch or deliver on Saturdays, Sundays or Bank Holidays.

*Special prices apply to certain UK postcodes, viz:

Destination Rate
HIGHLANDS AND ISLANDS (SCOTLAND) (POSTCODES IV, HS,KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE ) £15.00
NORTHERN IRELAND, ISLE OF MAN, ISLES OF SCILLY (POSTCODES BT, IM, TR21-25) £15.00
ISLE OF WIGHT (POSTCODES PO30-41) £10.00

“NEXT DAY DELIVERY” is not available to these destinations.

DELIVERY TO EUROPE

Destination Rate
BELGIUM, CHANNEL ISLANDS, DENMARK, FRANCE (INC MONACO), GERMANY, IRELAND (EIRE), ITALY, LUXEMBOURG, NETHERLANDS; £15.00
AUSTRIA, CORSICA, CZECH REPUBLIC, ESTONIA, FINLAND, LATVIA, LITHUANIA, HUNGARY, NORWAY, POLAND, PORTUGAL, SAN MARINO, SLOVENIA, SLOVAKIA, SWEDEN, SWITZERLAND; £25.00
AZORES, BALEARIC ISLANDS, BULGARIA, CROATIA, GREECE, MADEIRA, ROMANIA, SARDINIA,SICILY, TURKEY; £35.00
ANDORRA, CANARY ISLANDS, GIBRALTAR, MALTA, VATICAN CITY; £50.00

“NEXT DAY DELIVERY” is not available to these destinations.

We use Parcelforce for delivery of goods throughout Europe. As this is a trackable service you will receive an email when your order is despatched. This will provide your tracking number and you can track the progress of your delivery at www.parcelforce.com

REST OF THE WORLD

For customers outside Europe please contact sales@bigfootshoes.co.uk for a quote. We will be happy to provide fully tracked costs across the globe.

RETURNS

UK Returns

If you are not 100% satisfied with a product, you can return it to us, unworn and in the original packaging, within 30 days for an immediate exchange or refund of the cost of the product.

Please note that the shoes AND box must be returned in the same saleable condition as received. We regret that returned goods cannot be accepted bearing any signs of wear or damage. We suggest that shoes are tried on carpet surfaces only. Please imagine how you would feel receiving shoes which appear to have been worn!

Please follow the instructions on the returns form enclosed with your order. We recommend return via Royal Mail Second Class Signed For, to aid safe return of your shoes.

We regret we are unable to pay for the cost of your returns.

If you have mislaid your Returns Form and need to print an additional one, please click here.

Overseas Returns

If you are not 100% satisfied with a product, you can return it to us, unworn and in the original packaging, within 30 days for an immediate exchange or refund of the cost of the product.

Please note that the shoes AND box must be returned in the same saleable condition as received. We regret that returned goods cannot be accepted bearing any signs of wear or damage. We suggest that shoes are tried on carpet surfaces only. Please imagine how you would feel receiving shoes which appear to have been worn!

Please follow the instructions on the returns form enclosed with your order. We recommend return via a secure “Signed For”, to aid safe return of your shoes.

We regret we are unable to pay for the cost of your returns.

If you have mislaid your Returns Form and need to print an additional one, please click here.

Need help, can't find the answer? Why not email us or call us on: 01753 585422

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